A while back, a friend of mine recommended to me the book The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company by Bob Iger. I recently finished it and really enjoyed it. It just so happened that I visited Disneyland a couple weeks before reading this, so a lot of the elements mentioned were fresh in my mind. I really liked the leadership principles he mentioned and how he illustrated them with examples. It was also crazy to hear about his negotiations with Steve Jobs. It was also fun to read this right after reading Creativity Inc. about Pixar a few weeks ago as this presents the other side of the story. See below some of my main takeaways and lessons learned (humility, hard work, integrity, relentless pursuit of perfection, etc.). Also, I got a kick out of the idea "micromanaging is underrated." I definitely recommend this book to any entrepreneur/leader/founder. Prologue
Principles of leadership Optimism Courage Focus Decisiveness Curiosity Fairness Thoughtfulness Authenticity Relentless pursuit of perfection Integrity Part 1 learning 1 starting at the bottom Waking up early Father was into reading and inspired him Discussing world events from news Vigilance on time management and using time productively Started working in 8th grade to clean gum off seats Wakes at 4:15 daily Started at bottom of ABC production services. Moved later to Sports. Be willing to scrap everything last minute to make it better. Refuse to accept mediocrity. Jiro dreams of sushi movie Relentless pursuit of perfection Refuse to accept no for an answer If underwater, get a longer snorkel No patience for excuses Take responsibility when you screw up Be decent to people 2 betting on talent Got invited to new opportunities outside his comfort zone and leapt in to try Good work ethic 3 know what you don’t know and trust in what you do Ask questions when you don’t know something Be comfortable with failure if you want innovation 4 enter Disney Managing your own time and respecting others’ time is critical 5 second in line Ask someone to step up to the challenge of an idea you had 6 good things can happen Micromanaging is overrated Greatness is a collection of small things Pessimism and fear aren’t good for leaders 9 it’s about the future Convey priorities clearly and repeatedly and only 3 at most Part 2 leading 8 power of respect Making peace by engaging people with respect Repairing relationship with steve and Pixar Strategic Planning department issues 9 Disney Pixar and new path Be bold with Disney purchase idea In the end things still come down to instinct Creative culture at Pixar Day visiting Pixar to understand how cool it was Social contract related to acquisition and culture after 10 marvel and massive risks that make sense Patience and determination to reach other CEO Meeting in person to present acquisition idea Dinner with wives Asked Steve Jobs to call ceo of marvel which made a difference Firing or changing someone’s responsibilities: in person and you take full responsibility Be honest when someone’s not working out 11 Star Wars Very careful acquisition conversations Don’t project your stress on your team Put quality before everything else which can mean pushing back release dates 12 if you don’t innovate, you die Don’t lay out problems without presenting solutions Needed to innovate on compensation incentive Stock grants based on contribution to new model Wanted to fight innovator’s dilemma 13 no price on integrity Fox acquisition Tough personnel issues 14 core values Retirement Embrace technology and disruption Appendix: Lessons to lead by To tell great stories, need great talent Innovate or die Relentless pursuit of perfection. Refuse to accept mediocrity. Take responsibility when you screw up Be decent to people Excellence and fairness don’t have to be mutually exclusive. Strive for perfection and care about the people. True integrity (knowing who you are) is a secret leadership weapon Trust your own instincts and lead with respect Value ability more than experience Ask the questions you need to ask, admit what you don’t know, learn what you need to Managing creativity is art not science. When giving notes, be mindful of how much the person has poured of themselves into the project. Don’t start negatively and don’t start small Be comfortable with failure but not due to lack of effort Don’t be in the business of playing it safe. Create possibilities for greatness. Don’t let ambition get ahead of opportunity. Do the job you have well. Don’t become a trombone oil maker. Don’t invest in small projects. When the people at the top have a dysfunctional relationship, the company can’t work well As the leader, if you don’t do the work, people will know and you will lose respect fast You aren’t the only person who can do this job. Not indispensable. Good leadership is helping others be prepared to step into your shoes and being honest with them when they aren’t ready for the next step up. Company’s reputation is total of the actions of its people and its products Micromanaging is underrated. Great is a collection of small details. Downside to it is people will be stultified or think you don’t trust them. Too often we lead from place of fear not courage. Don’t communicate pessimism to the people around you People shy away from big things because they build case against them before even trying. Long shots not that long with thought and preparation. Have to convey priorities clearly and repeatedly Tech advancements will make old business models obsolete It should be about the future not the past Treating others with respect is rare currency when negotiating You have to do your homework and be prepared. Build the models before an acquisition. There’s never 100% certainty. If something doesn’t feel right to you, it won’t be right for you As a leader you’re the embodiment of the company. Your behavior is how they judge the company. Be direct when delivering bad news to someone about why a position isn’t working and why you think it won’t change. When hiring, surround yourself with people who are good and good at what they do. In negotiation, be clear about where you stand from the beginning. Don’t go back on what said before. Don’t pile on to stress of team. Can say you feel their stress and what they’re going through but don’t add to it. Most deals are personal If you’re in the business of making something, be in the business of making something great It’s hard to disrupt your own business and tell people to work on a new thing that won’t be profitable for a while It’s not good to have power for too long Approach work and life with genuine humility Hold on your awareness of yourself
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