During my last company, my cofounder had given me the book Riding Shotgun: The Role of the COO by Nate Bennett and Stephen Miles. I finally finished it and learned a lot from it. The book featured stories from many different COOs and how they navigated their role. Most of the examples came from Fortune 500 companies, not startups. However, many of their lessons are still useful and provide a good framework for thinking about how the COO can work most effectively as part of the broader leadership team. It was also interesting to hear about different ways the role has been structured across various companies.
My biggest notes and takeaways are below.