A friend of mine gifted me the book Scaling Up Excellence: Getting to More Without Settling for Less by Robert I. Sutton & Huggy Rao, and I finally finished reading it. (It took me a while because it was in Apple Books, and I only read those on my phone when I have a spare few minutes here and there, as opposed to audio books on Audible that I read much more consistently and for more time each week.)
I had read other books by Bob Sutton before (whose classes I remember taking at Stanford) and have generally enjoyed his work. This book featured lots of stories and in-depth examples from various industries of all sorts of scaling and quality improvement efforts (tech startups, hospitals, non-profits, etc.). Those examples were really interesting. It was fun for me to see the real names because I actually met many of them myself in a d.school bootcamp I attended a few years ago, so it was interesting to hear how some of their stories evolved and ended up.
Below are some of my notes/takeaways/favorite excerpts.