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Readings and musings

Notes on The First 90 Days by Michael Watkins

1/26/2025

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I heard from a few other business authors and coaches about the book The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter by Michael D. Watkins, and I just finished reading it recently. It was a good introduction to coming up to speed as a new hire, promotion, or role/department transfer, as well as how to be a good manager to new hires. The checklists and business analysis frameworks in the book were well structured and can be applied to many other situations beyond what this book covers. A higher level/meta lesson inherent is the value of preparation and strategic thinking -- taking thoughtful action in consideration of the context and situation.

My main notes and takeaways are below.

​Intro
Leadership and role transitions, new hires 
Reaching breakeven point of contributing as much value as costing
Transition traps
Negative and positive feedback loops

1 prepare yourself
Let go of past and prepare for new situation and role
Promotions
Balance breadth and depth
Rethink what you delegate
Influence differently
Create and maintain alliances
Exhibit the right presence
Business orientation
Learn about business as a whole
Stakeholder connection
Building horizontal relationships
Expectation alignment
Understand expectations from all
Cultural adaptation
Shared languages and processes
Identifying norms

2 accelerate your learning
Manage learning as investment process
Ask questions about past, present, future
Shadow organization 
Various sources of info
Script of questions to ask in internal interviews 
SWOT analysis
Structured methods for learning
Learning objective and learning plan
Learning as primary focus first 30 days

3 match strategy to situation
Stars model for different situations 
Startup
Turnaround
Accelerated growth
Realignment
Sustaining success
Leading change in turnaround vs realignment
Comp different for each situation

4 negotiate success
Negotiate with boss to shape game and expectations
Bring problems and also plans to solve
Don’t expect boss to change. Adapt to their style 
Get bad news on table early
5 conversations 
Situational diagnosis situation in stars model
Expectations of what you need to do and measure performance 
Resources like funding and personnel and different scenarios 
Style of interaction and communication and autonomy
Personal development and how you can grow
Planning situation conversation 
Explain shared language
Match boss support to situation
Planning expectations conversation 
Match to situation
Aim for wins in boss’s priorities
Identity untouchables
Educate boss on what you should achieve 
Underpromise and overdeliver
Clarify constantly and confirm
Ask same question in different ways
Consider how boss will be evaluated 
Planning resource conversation
Decided what resources needed to succeed vs what have
Different goal scenarios vs resources
Negotiate for resources
Mutually beneficial exchanges
Link resources to results
Underlying principles and interests 
Planning style conversation 
Diagnose boss’s style
Which decisions to be consulted on
You must adapt to boss’s style
Surface difficult issues
Planning personal development conversation
After 90 days
What skills can grow
Get buy in on written 90 day plan
Meeting after each 30 day block
Golden rule of transitions
Be the boss you want to have 
Deal with your new direct reports the way you want
Have key 5 convos with your new reports

5 secure early wins
Making waves of change through transition
Plan your waves of making successive changes
First wave of change to secure early wins and low hanging fruit
Second wave more about strategy and structure
Focus on business priorities
Identify and support behavioral changes
Identify unwanted behaviors
Get wins that support your boss
Build personal credibility
Demanding but able to be satisfied
Accessible but not too familiar
Decisive but judicious 
Focused but flexible
Active without causing commotion 
Willing to make tough calls but humane
Early project evaluation checklist
FOGLAMP project checklist: focus, oversight, goals, leadership, abilities, means, and process
Diagnostic framework for managing change

6 Achieve alignment 
Strategic direction
Customers
Capital
Capabilities 
Commitments
Aligning core processes
Reliability
Productivity
Process and workflow map

7 build your team
Traps
Criticizing previous leadership
Keeping existing team too long
Not balancing stability and change
Not working on org alignment and team building in parallel
Not holding on to good people
Undertaking team building before core in place
Making implementation decisions too early
Trying to do all yourself
Rigorously assess who you inherited
Table of evaluation criteria
Structured interviews of each person
Put in buckets like observe, replace high priority, replace low priority
Alignment teams
Mix of push and pull tools
Vision statement inspiration
Offsite meeting checklist 

8 create alliances
Define influence objectives
Identifying influential players and what you need them to do and when
Map influence networks and draw influence diagrams
Identify supporters and opponents and persuadables
Framing arguments to each person
Incrementalism
Shared diagnosis of problem
Careful sequencing of influencing and spreading idea

9 manage yourself
Traps
Unclear boundaries
Rigidity
Isolation
Work avoidance
90 day strategies
Personal discipline 
Plan, work, evaluate cycle
Focus on important not urgent
Defer commitment. Never say yes on spot. Begin with no and say yes later. Go to the balcony. 
Structured self reflection 
Support Systems
Stabilize home front
Advisers
Technical
Cultural interpreters
Political counselors

10 accelerate everyone 
Prioritize transitions across team including lateral moves and promos and new hires
Reasons for transition failures
Transition coaching different from development coaching
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