A fellow B2B SaaS founder recommended I read $100M Offers: How To Make Offers So Good People Feel Stupid Saying No by Alex Hormozi, and I truly loved it. I took pages of notes and can already count it among my top 5 favorite sales and marketing books I've ever read. I never thought about all the elements of an offer, and I really liked how he broke it down succinctly and gave lots of good examples from different industries. It was also inspiring to hear his story. Below are my main notes and takeaways. I highly recommend this to any founder or seller. Start here
Pricing, value, guarantees, naming Grand slam offer Section 1 how we got here 1 how we got here 2 grand slam offers Make offers so good it feels stupid to say no 2 pricing 3 commodity problem Lifetime gross profit Getting more customers, getting them to pay more, getting them to buy more times Sell based on value not price Sell in category of 1 Grand slam offer cannot be compared to any other in market, premium price, unbeatable guarantee, too stupid to turn down 4 pricing: finding the right market: a starving crowd Pain Need Massive pain The pain is the pitch Purchasing power Easy to target Growing Starving crowd more important than offer strength which is more important than persuasion skills Commit to niche until 10M per year then broaden The more niche and specific the product marketing the bigger the price A single win pays for itself 5 pricing: charge what it’s worth Need to charge premium price Charge the most money in the market and provide the most value Section 3 value 6 value offer: value equation Dream outcome * likelihood to achieve / time delay * effort and sacrifice = value Raise numerator and reduce denominator Make things immediate, seamless, effortless Perception is reality Find psychological solutions, not logical solutions Not about money but about status in front of others Incorporate fast immediate wins for client to build trust Fast beats free 7 free goodwill 8 value offer: thought process Divergent thought process 9 value offer: creating grand slam offer part 1: problems and solutions Irresistible offers by Dave Kennedy Sell the solution and dream outcome not your tool List problems and next things people need help with Transform problems into solutions How to and then reverse name of problem 10 value offer: creating grand slam offer part 2: trim and stack Want customers to feel they got tremendous value Fly out and help them implement Sales and fulfillment continuum Create solutions delivery vehicle Brainstorm crazy possibilities even if you do it for just one person Product delivery cheat codes Level of personal attention Level of effort from them Medium of live delivery Medium of recorded delivery Reply time frame If customers paid me 10X, what would I provide? If 1/10, what would I provide? Must solve every perceived problem Find a way to solve all their obstacles so there’s zero reason not to proceed Trim and stack Remove low value high cost items Focus on high value, one to many solutions Initial creation cost might be high but then incremental cost per customer low Final high value deliverable Bundle the solution to all the perceived problems Show the value of each of those and the sum which is massive and show your cost as a low lower than the sum of all of them Make your combined offer one of a kind Section 4 enhancing your offer: scarcity, urgency, bonuses, naming, guarantees When demand increases, cut supply and raise prices Commitment and consistency Status Peer pressure Goodwill Desire comes from not getting what you want Tease something coming up then sell fewer units at much higher price and give a lot higher value and leave a lot of people unable to purchase and desiring The longer you delay the ask, the bigger the ask you can make The longer the runway, the bigger the plane that can take off Keep supply below demand to keep customer base ravenous to buy Use scarcity to decrease supply and raise prices and increase demand through exclusivity Use urgency to increase demand by decreasing the action threshold Use bonuses to increase demand and perceived exclusivity Use guarantees to increase demand by reducing risk Use names to restimulate demand and raise awareness 11 enhancing the offer: scarcity and creating FOMO Sold out Specialized consulting where supply is 1 and give rare specific advice to generate massive value for client People can charge 50K/day for advice because they don’t need the 50K Creating scarcity Limited supply or limited edition Can never buy it again once it’s done 3 types Limited supply of seats or slots Limited supply of bonuses Never available again Need to always sell out Limited edition monthly releases Always let everyone know that you’re sold out Total servicing cap: only accepting x clients Growth rate cap: only accepting 5 new clients per week, I have 3 already taken and 7 more calls scheduled this week Cohort cap: only accepting x new clients periodically Have less spots available than you think you can sell Sell limited supply of 1:1 access to you priced very high 12 remaining the offer: urgency: deadlines drive decisions Limit when can sign up, not just quantity Rolling cohorts Group onboarding kickoff or else need to wait until next group Rolling seasonal urgency Actual signup date countdown Naming each promo by season Vary your marketing and copy constantly to create novelty and urgency Promotional pricing or bonus urgency Free onboarding or extra workshop Tell entire pipeline when raising prices so they know and can act now Exploding opportunity Emphasize opportunities decay with time so acting earlier locks in higher gains 13 enhancing offer: bonuses Break offer up into component parts stacked as bonuses Anchor price to core offer than give so many layers of bonuses on top that it feels stupid to not move forward Never discount core deal; present bonuses instead First ask for sale without bonuses. When they say yes then add the bonuses for wow factor. If they say no, then add bonuses to sweeten then ask again. Always offer bonuses Give them special name Explain how it’ll address parts of the value equation Provide proof like past client or stat Paint vivid picture of their life after using it Tools and checklists always useful Each bonus should address reason in prospect mind why can’t be successful Bonuses can solve their next problem before they even encounter it Value of bonuses should eclipse the value of the core offer Add scarcity and urgency to the bonuses themselves Only people who sign up for x program will have access to y bonus which won’t be offered again I have 3 tickets left to my $5000 virtual event. If you buy this program, you can have one as a bonus. Bonuses for urgency If you buy today, I’ll add x bonus because I want to reward action takers Give other people’s products and services as bonus in exchange for exposure to your customers Negotiate group purchase and affiliate commission Create tools and checklists that can be given away as bonuses Record every webinar and workshop and give away as bonuses 14 enhancing the offer: guarantees Reverse risk If you don’t achieve x in y time we will z Unconditional guarantees Strongest Basically a trial where they pay first Conditional guarantees If key actions required to succeed, make those part of the guarantee Anti guarantees All sales final Implied guarantees Performance based offers Stacking and combining guarantees Use creative imagery to name the guarantee If in 30 days you wouldn’t jump into shark infested water to keep our product, we will give you your money back Can give product free of charge until results reached or to some limit Conditional delayed billing guarantee until client reaches first outcome 15 enhancing the offer: naming Offers fatigue over time Need to keep making new creative and copy and videos and hooks around same or similar offers Can also just change the naming and wrapping of the offer Magic headline formula Magnet Attention Reason why running promo doesn’t matter and can be a joke Why are they making this great offer Why should I respond to this offer Season, occurrence Avatar Discrimination Who looking for as client Hyper local area Goal Purpose Prospect dream outcome Event, feeling Interval Timeline Duration to expect for result Container Method Explain it’s a bundle or system and can’t be compared to commoditized alternative Masterclass Bootcamp Find time to rhyme Alliteration Name sub items and bonuses Change creative first like images Then change body copy of ads Then change headlines or wrappers of offers Then change duration or enhancer of offer Section 5 execution 16 your first 100K
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