If the phone doesn't ring, it's me. --Jimmy Buffett
This post is about phone etiquette, and it should hopefully be shorter and simpler than my previous posts. A lot of the ideas in here seem somewhat obvious, but many people pay little attention to them, and it causes phone communication with them to be slow and painful.
In today's world, a lot of communication is happening by phone calls. Emailing and text messaging seem to be replacing more and more phone calls, but there is still nothing that comes close to a phone call in connecting two people emotionally and intellectually who cannot be in the same room (or video conference). By showing respect on the phone, the feeling will go much deeper and will be thus be much more strongly received, purely based on the direct, real-time mechanism of the phone call itself.
I've gathered my top five thoughts/tips on phone etiquette below as they are the ones that frustrate me the most when I'm on the receiving end and the tips are not followed.
I'm not sure if my word count was lower today, but I hope it was. Please leave me any comments or questions (or feel free to call if it'll be more than one back-and-forth :-) ).